General terms and conditions - lease agreement

1. General conditions - the person ordering the rental must be a person over 18 years of age who is responsible for the obligations of the other participants in the rental according to these General Conditions.

2. Establishment of the contractual relationship - the contractual relationship is established on the basis of a rental order with information about the client (name, address), number of persons, date and agreed price, delivered to the lessor and confirmed by the lessor. By sending the order, the customer confirms his/her knowledge of these General Terms and Conditions.

3. Check-in - arrival at the agreed time between 2 pm and 4 pm (other time only by prior agreement). On arrival, the landlord or a person authorised by him/her will hand over the building/rental unit to the tenant, including the inventory in a tidy condition. Upon inspection of the property, the keys to the property/rental unit will be handed over to the tenant. The landlord has the right to copy the tenant's identification data when handing over the premises. The landlord reserves the right to provide the tenant with a replacement rental unit of adequate quality and with an adequate number of beds if there are operational reasons to do so.

4. Release of the building - departure at the agreed time no later than 10 am (other time only by prior agreement). On departure, the landlord and the tenant will check the condition of the building and equipment according to the inventory and take over the keys to the building. The tenant hands over the building/rental unit in the same tidy condition as when he/she took over.

5. The capacity of the building/rental unit, including a description of each rental unit and its amenities, is published on the website. It is forbidden to exceed the stated capacity. The property can only be rented as a whole, it is not possible to rent it by apartments.

6. The rental price is set according to the current price list published on the website or by contract and confirmed in the order.
Payment: within 5 working days from the confirmation of the order by the landlord, a deposit of 100% of the total rental price in CZK must be paid by transfer to the landlord's account specified in the order confirmation.
Failure to pay the rental deposit within the specified time and in the contractual amount, i.e. 100% of the rental price, will result in the termination of the contractual relationship and will be deemed cancelled by the tenant. The landlord is then entitled to offer the date for further rental. Any deposit is subject to the terms and conditions. Upon termination of the rental, the tenant is obliged to pay in cash the amounts that are not included in the rental price - electricity consumption, municipality fee 20Kč / adult / day, sauna and pool rental.

7. The cancellation policy:
Cancellation of the lease by the tenant - cancellation fee:
- more than 30 days before arrival - 35% of the total rental price
- 30 days or less before arrival - 50% of the total rental price
Cancellation of the rental by the landlord - force majeure, breakdown of the property, etc. all fees paid by the renter will be refunded to the landlord in full within 5 days.

8. Obligation of the Lessor:
a) to abide by the General Terms and Conditions - the landlord's rental agreement, which is confirmed by ordering the rental of the building / rental unit
b) familiarise himself with the operation of the building/rental unit - see the printed brochure "Rental Rules" located in each rental unit
c) avoid any action that would result in damage to the building/rental unit or equipment - the tenant agrees to pay for any damage caused during the rental period in full
d) to observe the principles of safety, not to interfere with the wiring and other technical facilities of the building/rental unit
e) to observe the maximum number of persons given by the capacity of the rented unit
f) immediately inform the tenant of any situation that would jeopardize the safety of the tenants, complicate the rental, lead to damage to the building/rental unit or damage to the equipment by calling 605 264 029 or the landlord's e-mail address listed on the website
g) observe a strict no smoking and no pets policy
h) pay the landlord the rate for:
- loss of keys to the building / rental unit CZK 1,000
- loss of parking card 1 000 CZK
- violation of the ban on smoking and lighting fires in the interior of the building/rental unit - 10 000 CZK
- violation of the ban on pets - 10 000 CZK
- violation of the ban on entry of unregistered tenants without the landlord's knowledge - 10 000 CZK
i) avoiding activities that would excessively disturb the surroundings and observance of the night-time quiet hours between 10:00 p.m. and 6:00 a.m.
j) Tenants are fully responsible for their own health, safety and personal belongings, including funds, car, etc. for the duration of the rental. The Lessor shall not be liable for any damage to the Lessee's health or property during the entire rental period.
k) There is a strict no smoking and no pets in the property/rental unit.
l) damage to the thermocouple panels and failure to use them according to the rules posted in the pool changing room, subject to a fine of 10,000 CZK (compensation for damages will be required from the rental client

9. Landlord's obligation:
a) to allow the tenant to use the building for the agreed rental period
b) to acquaint the tenant with the operation of the building/rental unit
c) to provide everything included in the rental price
d) to take all measures to remedy any situation that results in a deterioration of the tenant's rental conditions promptly

10. Failure by the Lessee to comply with the General Terms and Conditions - Rental Agreement may be grounds for immediate termination of the lease by the Lessor, without compensation.

11. Other conditions can be individually agreed between the tenant and the landlord.

We are pleased that you have chosen our property for your holiday and thank you for following the above guidelines to ensure the smooth running of your rental.